Privacy Policy

Effective Date: October 8, 2019

A. Who We Are

We are Valora Infotech, an entertainment company delivering games for mobile devices. Our registered office is located at 207, Akshar Square B/h Cancer Hospital, Dabholi Road, Surat, INDIA. Valora Infotech is the controller of your personal information and is responsible for your personal information. All references in this policy to "Valora Infotech", "our", "us" or "we" refer to Valora Infotech or our group companies, as appropriate. All references in this policy to "apps" are to our apps available for download on mobile devices from time to time.

B. Our Values and Purpose of This Policy

We value your privacy and aim to be accountable, fair, and transparent regarding how we collect and use your personal information. This privacy policy informs you of what to expect when we collect and use personal information about you. We strive to make it easy for you to navigate to the information most relevant to you. If you have any feedback regarding this privacy policy, please let us know using our contact details in section 10.

C. Who This Policy Applies To

This policy applies to users of our apps and individuals who contact our customer support function.

D. What This Policy Contains

This privacy policy describes the following important topics relating to your information (you can click on the links to find out more):

• 1. Collection of your personal information and how we use it
• 2. Our legal basis for using your personal information
• 3. How and why we share your personal information with others
• 4. How long we store your personal information
• 5. Your rights
• 6. Children
• 7. Where we may transfer your personal information
• 8. Risks and how we keep your personal information secure
• 9. Changes to this privacy policy
• 10. Further questions and how to make a complaint

E. Your Rights to Object

You have various rights regarding our use of your personal information, as outlined in section 5. Two fundamental rights to be aware of are:

• You may ask us to stop using your personal information for direct marketing purposes.
• You may ask us to consider any valid objections to our use of your personal information, where we process your information based on our, or another person's, legitimate interest.

F. What You Need to Do and Your Confirmation to Us

Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us as outlined in this policy, including downloading and using any of our apps, you confirm that you have read and understood this privacy policy as it applies to you.

1. Collection of Your Personal Information and How We Use It

1. What Personal Information We Collect About You

Our apps collect the following information about you (and we use the information in the ways explained below):

• Data about your location, device type, model, operating system, and version.
• Data about your device, including your mobile phone network, generated device identifier information, Identifier for Advertising (IDFA), and IP address.
• Data generated when you play our games, such as the game version, high score, game progress, log-in method, and rankings.
• If you participate in chat activities, we will collect your handle and any data shared in your messages.
• Data relating to your game play history on our apps, including purchases made.
• The number of times you have accessed a game via the app from a particular mobile device and duration of use.
• If you use the Facebook connection functionality, we may collect your basic Facebook profile information, depending on your privacy settings.

2. How We Use Your Personal Information

We will collect, use, and store the personal information listed above for the following reasons:

• To provide our apps to you, allowing you to access and use them to play our games.
• To recognize you when you return to our apps and keep your game progress.
• To evaluate your use of our apps and compile statistics to understand our users better.
• To display your achievements on leaderboards within the app.
• To keep our apps and games secure.
• To restrict access to harmful or illegal chat content.
• To process refunds requested by you.
• To send push notifications with app-related information.
• To optimize user experience, ensuring we have adequate technical capacity.
• To manage advertising and provide you with relevant ads.
• To record your preferences regarding advertising and marketing communications.
• To respond to customer support inquiries.

3. Other Uses of Your Personal Information

We also collect, use, and store your personal information for the following additional reasons:

• To address inquiries or issues regarding how we handle your personal information.
• For internal corporate reporting and business administration.
• To comply with laws and regulations applicable to us.
• To establish, exercise, or defend our legal rights.

2. Legal Basis for Using Your Personal Information

We consider the legal bases for using your personal information as follows:

• Our use of your personal information is necessary to perform our obligations under any contract with you.
• You have provided us with your consent for certain uses, particularly regarding tailored advertising and marketing materials.
• Our use of your personal information is necessary for our legitimate interests or those of others, such as running our business and improving our apps.

3. How and Why We Share Your Personal Information with Others

Third Party Advertising

We use third-party advertising and technology companies to serve relevant ads and provide aggregated data. These companies may collect data to build a profile of your preferences based on your activities. We also use analytics tools, such as Adjust, to analyze your use of the apps. Below is a list of some third-party advertising and technology companies we use:

• AdColony, Inc.
• AdGate Media LLC
• Admob, Inc.
• Aerserv LLC
• Amazon.com, Inc.
• AppLike GmbH
• AppLovin Limited
• AppOnboard, Inc.
• Bidalgo (Chompi CCnetworkings LTD)
• BlueStacks (Bluestack Systems, Inc.)
• Chartboost, Inc.
• CrossInstall, Inc.
• Digital Turbine Media, Inc. (F/K/A Appia)
• Facebook, Inc.
• Fyber Media GmbH
• Google LLC
• Hang My Ads Lda
• Inmobi Pte. Ltd.
• ironSource Mobile Ltd.
• Jump Ramp Games Inc.
• LifeStreet Inc.
• Manage, Inc.
• Mopub Inc.
• Nend (F@N Communications Inc.)
• Oath Inc.
• Pinsight Media, Inc.
• Remerge GmbH
• Smaato Inc.
• Soomla Inc.
• StormX, Inc.
• Tapjoy, Inc.
• TreSensa, Inc.
• Unity Ads (Unity Technologies Finland Oy)
• Vungle, Inc.
• YellowHEAD Inc.
• Zplay (HK) Technology CO., Limited
• Zucks, Inc.

4. How Long We Store Your Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including legal, regulatory, or reporting requirements.

5. Your Rights

You have various rights regarding your personal information, including the right to access, correct, or delete your data. Please refer to this section for more details.

6. Children

Our apps are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

7. Where We May Transfer Your Personal Information

Your personal information may be transferred to, and stored at, a destination outside of your country. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

8. Risks and How We Keep Your Personal Information Secure

We take the security of your personal information seriously and implement reasonable precautions to protect your data. However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Further Questions and How to Make a Complaint

If you have any questions about this privacy policy or wish to make a complaint, please contact us at the details provided on our website.